Privacy Policy
Last Updated: 18/08/2024
At Shompoo Cruise, your privacy and the security of your personal information are our top priorities. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it when you book a cruise through our website.
1. Information We Collect
When you book a cruise on our website, we collect the following personal information: surname, first name, date of birth, nationality, email address, phone number, postal address, passport number, and passport expiry date.
Please note that we do not collect any payment information. All financial transactions related to bookings are handled by our third-party payment service provider, who is responsible for securing your payment data.
2. Use of Information
The personal information we collect is used for the following purposes:
To process and manage your bookings.
To verify your identity and travel documents if necessary.
To communicate with you regarding your booking, respond to your inquiries, or provide assistance.
To enhance our website and services, and to personalize your user experience.
To comply with legal and regulatory requirements.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, your information may be shared with:
Service Providers: For instance, accommodation providers who need this information to arrange hotel reservations.
Legal Authorities: If required by law or to protect our rights and the safety of our users.
4. Information Security
We implement both technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We utilize SSL (Secure Socket Layer) technology to secure data transmitted through our website.
5. Data Retention
Your personal information is retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
6. Your Rights
You have the right to:
Access the personal information we hold about you.
Request correction of any inaccurate or incomplete information.
Request deletion of your personal information, subject to legal obligations.
Object to the processing of your information on legitimate grounds.
Withdraw your consent at any time if the processing of your data is based on consent.
To exercise these rights, please contact us via email at: info@shompoo-cruise.com
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We encourage you to review this page regularly to stay informed about how we protect your information.
7. Contact
If you have any questions about this Privacy Policy or the handling of your personal data, please contact us via email at info@shompoo-cruise.com or by mail at:
Shompoo Cruise
18/02 Ounkham Road
Ban Vat Nong, Luang Prabang
Laos
Thank you for placing your trust in us. We are dedicated to protecting your privacy when you book a cruise with Shompoo Cruise.
